Congratulations to Charles Thomas for successfully passing the Microsoft Dynamics CRM 4.0 Applications exam! For this achievement, Charles is receiving a certificate from the Microsoft Dynamics Certification Program.

Everybody’s talking about cloud computing yet few people seem to know precisely what it is. So let me change this.

If a website is going to be successful, fresh up-to-date content is the key but updating your website can quickly become a hassle if you don’t have a content management system (CMS) in place. You could rely on your web design firm but that can become costly, and cutting out the middle man is always faster.

When it comes to computer software applications, in many ways we have come full-circle since the mainframe days of the 1960s and 1970s. Back then, corporate information was housed in central locations with strict rules for access and modifications. To use the applications, we used “dumb terminals”, whose job was nothing more than displaying information and accepting user data.

A couple of months ago my company bookkeeper commented to a web designer, “You know marketers are good liars.” Now, I can be characterized as knowing all the stereotypes associated with other jobs and careers…