“The cloud” is simply a term to describe computing services that you access online via a web browser, as opposed to having the same services from a server in your office. Many people are opting to go this route as opposed to buying equipment. Microsoft’s version of the Cloud consists of Office 365, an online version of Office (Word, Excel, etc.) as well as other online services like the collaboration tool SharePoint, customer records system CRM, business intelligence tools, etc.
Microsoft’s platform for managing applications in the cloud is called Azure.
This entire suite of products is continually evolving, but it is very robust with millions of users already using them. Nicom has been working with Microsoft products for years, and this is a direction we find our customers are moving in more and more.